Return and Refund Policy

Last Updated: Aprilr 01, 2026

At CICEKLI (a trading name of CICEKLI LLC), we want you to be completely satisfied with your purchase. We proudly offer an extended 180-day return policy, which means you have 180 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition that you received it.

• It must be unworn, unused, and unwashed.

• It must have all original tags attached.

• It must be in its original packaging.

• You must provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please follow these steps:

1. Contact Us: Email us at info@cicekli.co with your order number and reason for the return.

2. Approval: If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.

3. Ship: Pack your items securely and use the provided label to ship them back to our returns center.

Returns Address: CICEKLI LLC Returns 30 North Gould Street, Ste R Sheridan, WY 82801 United States

Please Note: Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned. Please review the list below:

• Perishable goods (such as food, flowers, or plants).

• Custom products (such as special orders or personalized items).

• Personal care goods (such as beauty products).

• Hazardous materials, flammable liquids, or gases.

• Sale Items: Unfortunately, we cannot accept returns on sale items.

• Gift Cards: We cannot accept returns on gift cards.

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, please make a separate purchase for the new item. This ensures you receive your new product as quickly as possible while your refund is being processed.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

• If approved: You’ll be automatically refunded on your original payment method within 10 business days.

• Processing Time: Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since we’ve approved your return and you have not received your refund, please contact us at info@cicekli.co

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Contact Information For any return-related questions, please contact us:

CICEKLI LLC

Email: info@cicekli.co Address: 30 North Gould Street, Ste R, Sheridan, WY 82801, United States